FAQ

FAQ

Acerpure CHILL PAC1

Insufficient cooling effect

Possible cause:

The doors and windows of the room are not closed

Solution:

Make sure that all doors and windows are closed

Possible cause:

There is direct sunlight exposure
Solution:

Closing some curtains and/or coverings can improve the appliance's operational performance and enhance economic efficiency

Possible cause:

There is heat source in the room

Solution:

 Remove the heat source if possible

Possible cause:

The exhaust pipe is not connected or is blocked

Solution:

Connect the exhaust pipe and ensure it can operate normally

Possible cause:

Temperature set too high

Solution:

Lower the temperature setting

Possible cause:

Air filter blocked by dust
Solution:

Clean the air filter

Emits noise or vibrates

Possible cause:

The ground is not flat

Solution

Place the machine on a flat surface if possible

There is the sound of running water

Possible cause

This sound originated from the flow of the internal refrigerant

Solution

This is normal

Acerpure CHILL PAC1

Insufficient cooling effect

Possible cause:

The doors and windows of the room are not closed

Solution:

Make sure that all doors and windows are closed

Possible cause:

There is direct sunlight exposure
Solution:

Closing some curtains and/or coverings can improve the appliance's operational performance and enhance economic efficiency

Possible cause:

There is heat source in the room

Solution:

 Remove the heat source if possible

Possible cause:

The exhaust pipe is not connected or is blocked

Solution:

Connect the exhaust pipe and ensure it can operate normally

Possible cause:

Temperature set too high

Solution:

Lower the temperature setting

Possible cause:

Air filter blocked by dust
Solution:

Clean the air filter

Emits noise or vibrates

Possible cause:

The ground is not flat

Solution

Place the machine on a flat surface if possible

There is the sound of running water

Possible cause

This sound originated from the flow of the internal refrigerant

Solution

This is normal